tk791's Privacy Policy
Protecting your personal information is our highest priority. This policy statement explains how tk791 collects, uses and keeps your information safe.
Introduction and Purpose of This Policy
tk791 is a trusted online gaming and betting platform for users in Bangladesh. We believe that protecting your personal information is a fundamental right. This Privacy Policy statement will tell you what kinds of information tk791 collects, how that information is used, who it may be shared with, and how your information is kept secure.
This privacy policy applies to tk791's website (tk791.cam), mobile application and all related services. By using our platform, you are considered to have given your consent to the terms described in this policy. We ask that you read this document in full, and contact our support team if you have any questions.
tk791 places the highest importance on its users' privacy and commits to managing all information in accordance with this privacy policy.
What Information We Collect
2.1 Registration and Account Information
When you create an account on tk791, we collect the following information:
- Full name (in both Bengali and English)
- Date of birth (for age verification — for persons aged 21 and above only)
- Email address
- Mobile number
- Address (where required)
- National ID card or passport number (for identity verification)
2.2 Financial and Transaction Information
To ensure secure transactions, we collect:
- bKash, Nagad or Rocket account number (for transaction processing)
- Deposit and withdrawal history
- Transaction date and amount
2.3 Automatically Collected Information
Information that is automatically collected while you use our platform:
- IP address and device type
- Browser information and operating system
- Login time, session information and platform activity
- Information obtained from cookies and similar tracking technologies
- Page visit and gaming activity logs
Purpose of Using Information
tk791 uses collected information only for the following legitimate purposes:
3.1 Providing and Operating the Service
- Account creation, verification and management
- Deposit and withdrawal processing
- Keeping gaming services active and improving them
- Managing bonuses and promotional offers
- Resolving technical issues and providing support
3.2 Security and Compliance
- Fraud detection and prevention
- Ensuring account security
- Age verification (confirming 21+)
- Enforcing responsible gaming rules
- Fulfilling anti-money laundering (AML) obligations
3.3 Communication and Support
- Sending important account-related notifications
- Transaction confirmation messages
- Responding to customer support queries
- Sending promotional information where you have given your consent
3.4 Improvement and Analysis
- Monitoring and improving platform performance
- Improving the user experience
- Planning new services and features
Information Sharing and Disclosure Policy
tk791 never sells your personal information. We may share some information in the following limited circumstances:
4.1 Third-Party Service Providers
We share limited information with certain trusted third-party organisations, such as payment processing companies (bKash, Nagad, Rocket), identity verification services and technology infrastructure providers. These organisations may only use the information in accordance with our instructions and may not use it for their own purposes.
4.2 Legal Obligations
We may be required to disclose information due to a court order, government directive or applicable legal obligation. In such cases we will only provide the information that is legally required.
4.3 Security and Fraud Prevention
Information may be shared with relevant authorities where necessary to detect and prevent fraud or unlawful activity.
4.4 Business Transfer
In the event of a business merger or acquisition, user information may be transferred; however, you will be notified in advance and the protections of this privacy policy will remain in place.
Important: Outside the circumstances listed above, tk791 never shares your information with any third party.
Cookies and Tracking Technologies
5.1 What Are Cookies?
Cookies are small text files stored on your device when you visit tk791's website. They are used to improve your browsing experience and to remember your preferences.
5.2 The Cookies We Use
- Essential Cookies: Required for the platform to function correctly. Without these, login, session management and security features will not work.
- Functional Cookies: Used to remember your language preference, login information and personal settings.
- Analytics Cookies: Used to monitor platform usage and improve performance.
5.3 Managing Cookies
You can manage cookies through your browser settings. Please note, however, that disabling essential cookies may prevent some platform features from working correctly.
Data Security Measures
tk791 has adopted industry-standard security measures to protect your personal information:
6.1 Technical Safeguards
- SSL Encryption: All communication between you and our servers is protected by SSL (Secure Socket Layer) encryption.
- Data Encryption: Advanced encryption methods are used when storing sensitive information.
- Firewall and Security Monitoring: Our systems are under 24/7 security monitoring.
- Two-Factor Authentication: An additional layer of security for account access.
6.2 Administrative Safeguards
- Only authorised personnel may access personal information
- Regular privacy and data protection training provided to staff
- Detailed logs of data access are recorded and audited
6.3 Response to a Data Breach
In the event of any data security breach, tk791 will notify affected users as quickly as possible and take all necessary steps to bring the situation under control.
Data Retention Period
tk791 retains your information only for as long as necessary. The retention period is determined based on the type and purpose of the information:
- Account Information: For as long as the account is active, and for a specified period after the account is closed in accordance with legal obligations.
- Financial Transaction Records: For the period required under applicable financial regulations.
- Communication and Support Records: For a reasonable period after the support need has ended.
- Log Files: For a defined period for security monitoring purposes.
- Cookies: Each cookie has its own expiry, which generally lasts until the end of a session or until a specified period.
Once the retention requirement has ended, information is securely deleted or anonymised.
Your Rights
Under tk791's privacy policy, you have the following rights:
8.1 Right to Access Information
You may at any time find out what information we hold about you, how we are using it and who we are sharing it with.
8.2 Right to Correct Information
If any information stored on your account is incorrect or incomplete, you may request that it be corrected. Please contact the support team.
8.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
8.4 Right to Object to Processing
You may at any time object to your information being used for marketing or promotional communications. We will respect your preference immediately.
8.5 Right to Withdraw Consent
If you have given consent for your information to be processed, you may withdraw that consent at any time. This will not, however, affect the lawfulness of processing carried out before the withdrawal.
To exercise any of the above rights, please contact our support team.
Protection of Minors
tk791 is a service for persons aged 21 and over only. We do not knowingly collect information from any minor (a person under the age of 21).
We verify age at the time of registration and persons under the age of 21 are prevented from creating an account. If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the relevant account.
If you believe a minor is using our platform, please inform our support team.
Policy Changes and Updates
tk791 may update this privacy policy from time to time. This policy may be revised due to legal changes, changes to the service or the need to improve the protection of our users.
For significant changes, we will:
- Publish the new policy on the website and update the "Last Updated" date
- Notify registered users by email
- Display a notification when logging in to the platform
Continuing to use the platform after an update means you have agreed to the revised privacy policy. We therefore recommend reviewing this policy regularly.
Contact Us
If you have any questions or concerns about the privacy policy, or wish to exercise your rights, please contact us. Our support team is available seven days a week, twenty-four hours a day.
Email Support
Live Chat Support
24/7 Available in Bengali
Enjoy a Safe Gaming Experience
Your information is completely secure at tk791. We are committed to providing you with the best online gaming experience through SSL encryption and fair play.